Refund policy
Version: 2026-11-01
Draft: this text has not been through legal review yet, and the final version may differ.
14 days, no questions asked
Within 14 days of buying the Pro license you can ask for the full price back without giving a reason. This is a voluntary commitment and does not limit your statutory rights, such as your claims for a defective service.
How to ask
Write with the Feedback button in the app or to billing@lenshint.com, from the email address you bought with or quoting the receipt number.
Lemon Squeezy, the reseller, refunds the price to the same payment method. Depending on your bank, the money can take a few days to appear.
What happens after a refund
A full refund switches the Pro license off automatically and your account moves to the free plan. Gear and recipes above the limit are kept and can be deleted, but only the oldest items within the limit can be edited.
If you bought twice by accident, we refund the second purchase regardless of the 14-day period.
Deleting your account and refunds
Deleting the account does not start a refund by itself. If you want your money back within the 14 days, ask for the refund first and delete the account afterwards.